Fund Performance Details

Rossborough Financial regularly monitors the performance of the investment funds that we recommend for our investment strategies for both private client business and Corporate Pension Plans.

Click below to view up-to-date investment performance information.

View Performance

Group Pensions

Log in to your group pensions area to see information about your scheme. 

Gprp Logo


Members Guide and Documents

 

PROTECTION FOR YOUR FAMILY

Rossborough Financial can provide advice and quotations for suitable policies to provide your family with relevant financial protection. This includes life cover, critical illness plans and long term sick pay (Permanent Health Insurance).

To obtain an on-line immediate quote please

 

Dear Customers

In response to the global COVID-19 pandemic, I wish to assure you that Rossborough Financial Services is taking precautionary steps to reduce the risk to our people, clients and business.

Our Business Continuity Plans have been implemented to ensure that we maintain the same level of system security to meet our regulatory and legal obligations. They will remain under review throughout the period of disruption and be adapted, if required, to accommodate any changes in guidance received from the Island authorities.

The people you usually deal with are working remotely and will remain contactable by the same email address and telephone number.

Contacting us

During this period there may be a slight delay in returning calls which are received through our main switchboard. To avoid a delay, please do telephone our team by their direct dial numbers which are noted in the email signatures.

If you have any questions you can also email us at:

Corporate Pension: Pensions@rfsl.co.uk
General Administration: admin@rfsl.co.uk
Group Risk: grouprisk@rfsl.co.uk
Personal Protection: enquiries@rfsl.co.uk
Investments: PPW@rfsl.co.uk

I would also recommend that you avoid posting items to us during this time.

Please rest assured that we will endeavour to keep any disruption to a minimum and would ask you to bear with us while we continue to monitor the advice from the States of Jersey.

 

 

Contact us

Rossborough Financial Services Limited

Email: enquiries@rfsl.co.uk

Jersey

Phone: 01534 502000
Fax: 01534 502099

2nd Floor, Dialogue House,
2-6 Anley Street, 
St. Helier,
Jersey, JE2 3QE

Phone: 01481 241534
Fax: 01481 241535

PO Box 127, Rossborough House
Bulwer Avenue, St Sampsons
Guernsey GY1 3HG

 

Meet the team

Meet the Rossborough Financial team and get in touch.
Meet the team page

How to Complain

We are committed to providing you with a first class service but we recognise that there may be an occasion when you feel we may not have done this and wish to make a complaint*.

Please write to the appropriate undernoted company:

  • The Managing Director, Rossborough Financial Services Limited, Dialogue House, 2-6 Anley Street, St Helier, Jersey JE2 3QE
  • The Managing Director, Rossborough Financial Services Limited , PO Box 127, Rossborough House, Bulwer Avenue St Sampson, Guernsey GY1 3HG
  • Or telephone:
  • Jersey (01534) 502000
  • Guernsey (01481) 241669

Or email scsaplar@rfsl.co.uk or the person with whom you have been dealing and we will acknowledge your letter/email within 24 hours and provide a further response within 10 working days.

* Please note that you must utilise the Rossborough complaints procedure before you can approach the Ombudsman.

Financial Services Ombudsman

If your complaint is not resolved to your satisfaction you may be able to refer the matter to a Financial Services Ombudsman

  • Jersey - The Channel Island Financial Services Ombudsman service is available for consumers, microenterprises and certain Channel Island Charities. You can contact the Ombudsman office at PO Box 114, JE4 9QG, by email at complaints@ci-fo.org or through the website at www.ci-fo.org . Telephone 01534 748610.
  • Guernsey (including Alderney & Sark) - The Channel Island Financial Services Ombudsman service is available for consumers, microenterprises and certain Channel Island Charities. You can contact the Ombudsman office at PO Box 114, JE4 9QG, by email at complaints@ci-fo.org  or through the website at www.ci-fo.org . Telephone 01481 722218.

You can download this procedure in PDF form here.