Plan Charges

The Occupational Retirement Plan is designed to provide a cost effective means of saving for retirement and benefits from simple and low cost charges.

There is no charge for setting up your Plan and no initial charge on the funds in which your pension contributions are invested i.e. the units are single priced.

The Plan charges are:

Administration Fee

This covers the cost of administrating your Plan i.e. collecting and applying contributions, investment and financial advice etc and is paid either:

  • Directly by your Employer, in addition to the Employer's contribution to your Plan; or
  • Deducted from the Employer's contributions prior to being invested in to your Plan.

Trustee Fee

The Trustee fee covers the cost of maintaining and administering the trust structure required under Jersey pension legislation and is either deducted from your Plan at a cost of 0.45% per annum of the value or paid separately by your Employer.

Annual Charge

This represents the cost of managing the underlying investment funds held in your Plan expressed as the Total Expense Ratio (TER) and varies from fund to fund.

The TER together with the Trustee Fee (if applicable), represents the Total Annual Charge for managing the investment of your pension funds and maintaining your Plan. The Annual Charges are calculated proportionally each month and deducted by the sale of units.

Contact us

Rossborough Financial Services Limited

Email: enquiries@rfsl.co.uk

Jersey

Phone: 01534 500662
Fax: 01534 732262

PO Box 332, 41 La Motte Street
St Helier, Jersey JE4 9YA

Guernsey

Phone: 01481 241534
Fax: 01481 241535

PO Box 127, Rossborough House
Bulwer Avenue, St Sampsons 
Guernsey GY1 3HG

Meet the team

Meet the Rossborough Financial team and get in touch.
Meet the team page

Current Vacancies

Current Jersey Vacancies

There are no current vacancies

How to Complain

We are committed to providing you with a first class service but we recognise that there may be an occasion when you feel we may not have done this and wish to make a complaint*.

Please write to the appropriate undernoted company:

  • The Managing Director, Rossborough Financial Services Limited, PO Box 332, 41 La Motte Street, St Helier, Jersey JE4 9YA
  • The Managing Director, Rossborough Financial Services Limited , PO Box 127, Rossborough House, Bulwer Avenue St Sampson, Guernsey GY1 3HG
  • Or telephone:
  • Jersey (01534) 500662
  • Guernsey (01481) 241669
Or emailcguillaume@rfsl.co.uk or the person with whom you have been dealing and we will acknowledge your letter/email within 24 hours and provide a further response within 10 working days.

* Please note that you must utilise the Rossborough complaints procedure before you can approach the Ombudsman.

Financial Services Ombudsman

If your complaint is not resolved to your satisfaction you may be able to refer the matter to a Financial Services Ombudsman

  • Jersey - The Channel Island Financial Services Ombudsman service is available for consumers, microenterprises and certain Channel Island Charities. You can contact the Ombudsman office at PO Box 114, JE4 9QG, by email at complaints@ci-fo.org or through the website at www.ci-fo.org . Telephone 01534 748610.
  • Guernsey (including Alderney & Sark) - The Channel Island Financial Services Ombudsman service is available for consumers, microenterprises and certain Channel Island Charities. You can contact the Ombudsman office at PO Box 114, JE4 9QG, by email at complaints@ci-fo.org  or through the website at www.ci-fo.org . Telephone 01481 722218.

You can download this procedure in PDF form here.